– Safe Britain Security Concierge Services

The Security Concierge role at Safe Britain Security is a high-visibility, front-facing position. Our security concierges circulate among visitors, patrons, and employees, not only to protect property and maintain order but also to provide exceptional customer assistance.

At Safe Britain Security, we believe a welcoming and friendly reception service leaves a lasting positive impression on visitors, encouraging them to return. Our approach integrates hospitality and security, enhancing the sense of safety while ensuring access and identity control to prevent unauthorized entry.

The reception area is often the first touchpoint for businesses, significantly influencing customer perception. Safe Britain Security offers unrivaled reception security services designed to create a positive first impression, making employees, customers, and guests feel welcomed and secure. We serve clients across various sectors, including corporate offices and more.

– Our Professional Team

Our officers are SIA-licensed, DBS-checked, professional, presentable, and skilled in both customer-facing duties and security monitoring. They are trained to deliver a positive first impression, reflecting our company’s values and your business standards. Each officer is well-dressed, courteous, and committed to upholding the highest standards of service.

– Comprehensive Concierge Services

Our security officers handle a wide range of responsibilities, including:

– Welcoming visitors and providing a positive first impression
– Answering alarms and investigating disturbances
– Receiving and passing on mail deliveries
– Screening individuals using detecting devices
– Managing tradesmen and contractors
– Assisting with emergency evacuations
– Contacting authorities in emergencies
– Logging details of guests and maintaining accurate records
– Directing vehicles and ensuring compliance with no-smoking policies
– Contributing to a positive customer experience
– Using PC-based databases and Microsoft Office packages
– Locking and unlocking premises at specified times
– Acting as a visual deterrent to anti-social behavior
– Preventing loss and damage by reporting irregularities
– Observing for signs of crime or disorder and investigating disturbances
– Dealing professionally with customers, staff, and visitors
– Taking effective action in emergencies and coordinating with relevant services
– Conducting security patrols and monitoring CCTV for crime prevention and safety

– 24/7 Support and Supervision

Our 24-hour control room offers continuous support to our guards and clients. Supervisors conduct random visits to ensure our high standards are consistently met.

Whether you are starting a new concierge service or seeking a comparison quote, Safe Britain Security is available 24/7 to assist you. A problem shared is a problem halved—let us help you ensure a secure and welcoming environment.